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privacy policy

CLAIRVO TECHNOLOGIES, Inc. (hereinafter referred to as "our Company") recognizes that appropriate management and protection of personal information is an important responsibility, and to fulfill this responsibility our Company handles personal information in accordance with the basic principles stated below.

Basic Principles

1. Compliance with Laws and Regulations

Our Company recognizes that appropriate management of personal information is part of compliance. Therefore, we comply with the Act on the Protection of Personal Information and the guidelines of the Personal Information Protection Commission, establish internal regulations and other rules regarding handling of personal information, and ensure that our directors and employees are fully aware of them.

2. Management System

Our Company has established a system to appropriately manage personal information by appointing a personal information manager as the person in charge of overseeing the implementation and operation of personal information management.

3. Collection of Personal Information

When collecting personal information, our Company will specify our purpose of use and clearly indicate, give notice of, or publicly announce it in advance to the person concerned. Furthermore, if our Company collects special care-required personal information, we will collect such information only after acquiring the consent of the person concerned.

Collection of Personal Information from the Website

To ensure that users can safely enter personal and other information, our Company uses SSL (Secure Sockets Layer) encryption technology on the Inquiries page. SSL encrypts information provided by users before it is transmitted.

4. Use of Personal Information

Our Company will use the collected personal information only within the scope of the purpose of use that has been indicated, notified, or publicly announced in advance, or within the scope that is deemed to be related to the purpose of use. If the purpose of use is changed, our Company will obtain the consent of the person concerned in advance.

5. Disclosure of Personal Information to Third Parties

Our Company will not provide or disclose personal information to any third party without the prior consent of the individual concerned except as permitted by laws and regulations. However, our Company may provide such information to third parties (except overseas) by way of an opting-out method.

6. Joint Use of Personal Information

Our Company may jointly use the collected personal information as follows.

  1. Items of personal data to be shared
    Company name, department, job title, name, address, phone number, fax number, email address
  2. Scope of joint users
    Our Company and Marubeni Corporation
  3. Purpose of use by entities using the personal information
    The same purpose of use as provided in Paragraph 1 of "Specific Matters Concerning Handling of Personal Information" separately stipulated by our Company, which is conducted in relation to the business of our Company and Marubeni Corporation.
  4. Entity responsible for management of the personal information that is used
    (Address) 4-2, Ohtemachi 1-chome, Chiyoda-ku, Tokyo 100-8088, Japan
    (Representative) President & CEO : Riichi Yamada

7. Management of Personal Information

Our Company will strive to make the collected personal information accurate and up-to-date, and implement appropriate security measures to prevent unauthorized access, loss, destruction, falsification, or leakage with regard to the personal information, and strive to properly manage such information.

8. Notification of Purpose of Use, Disclosure, Correction, Addition, Deletion, Suspension of Use, Elimination, Suspension of Provision to Third Parties, etc. of Personal Information

If our Company receives a request from the person concerned for disclosure, correction, addition, deletion, or suspension of use of personal information in our possession, our Company will respond appropriately after confirming the identity of the person making such a request.

Collection and Use of Non-Personally-Identifiable Attribute Information or Behavioral History

Our Company's website uses programs provided by third parties such as advertisement providers for behavioral targeting advertising (an advertising method that delivers advertisements tailored to the interests of users based on site browsing information, etc.) for specific sites, site management, and access status measurement.
In doing so, our Company uses cookies to collect information on users' site visit history (however, this does not include any information that can identify or distinguish individuals).
These cookies are used by third parties such as advertisement providers to provide advertisements, for site management, and to measure access based on information on past access of our website.
Users who want to disable this advertising and measurement can access the opt-out page of third parties such as advertisement providers to disable the use of cookies. You will need to make new settings if you change your browser, delete cookies, or change to a new computer.
We will review this policy from time to time to further improve our efforts to protect personal information.


To request information or make an inquiry, please contact us using the e-mail form below.